Get in touch
Say hello.
Faster than light? Not quite, but close. We reply within 24 hours on weekdays. Whether it's an order question, a collab idea, or just a physics debate, we're here.
Send us a message
We read every message ourselves. No bots, no ticketing system.
Response time
We aim to reply within 24 hours on weekdays. Weekends may take a bit longer, we're probably in the lab.
Common topics
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Order or shipping issue
Include your order number if you have it. We'll track it down.
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Collaboration
We're open to physics educators, youtubers, and science communicators.
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Press or media
High-res assets and brand info available on request.
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Physics question
We love those. Beginner or expert, we'll give you the right depth.
Quick answers
Before you send,
check these.
Once your order ships you'll get a tracking email. Delivery typically takes up to 2 weeks depending on your location. If it's been longer than that, please reach out with your order number and we'll investigate.
You have 14 days from delivery to return any item. We refund the full purchase price plus original standard shipping cost within 14 days of receiving the return. Return shipping is the customer's responsibility.
Get in touch as quickly as possible after ordering. If the item hasn't shipped yet we may be able to cancel and re-order. If it has shipped already, use the return policy and place a new order in the right size.
Shipping is calculated at checkout based on your location and the items in your basket. Orders over €50 within Europe ship free. You'll always see the full cost before you confirm.
Yes. If you're a physics department, science shop, or event organiser and want to order in volume, send us a message using the Collaboration topic above and we'll work something out.
Absolutely, and we love it when people do. We can't guarantee we'll pick every suggestion but we read every one. Use the Physics question chip and tell us which phenomenon and why it deserves a garment.